Nanticoke, PennsylvaniaDirector of Technology

Randall Yash

Director of Technology at NEPIRC, the manufacturing resource center for northeastern Pennsylvania, where I own the information systems, the AI policy and the disaster recovery plan. Fifteen years from network engineering to the director’s seat, which is why the infrastructure, the security and the data all sit with the same person. The thread through it is automation: the Salesforce object federal expense reporting runs through, the KPI and budget dashboards built for the organization, a proposal process rebuilt around Conga, and a regional manufacturing base that now asks what AI does on a factory floor.

  1. 15

    Years from network engineering to the director’s seat

  2. 300+

    Attendees at Manufacturing Day, NEPIRC’s largest event

  3. 100

    Exhibitors on that same floor

  4. 1,800+

    Pennsylvania companies on the remote-work standard

01 / Record

The work, in the order it happened.

2010 – present. Three organizations, and the same habit of building the thing the organization was missing.

NEPIRC · Northeastern Pennsylvania Industrial Resource Center

Director of Technology

November 2021 – Present

  • Own NEPIRC’s information systems, its AI policy and its disaster recovery, and the policies that hold them together.
  • Built the Salesforce object that tracks employee expenses and mileage for federal reporting, and review the records each month, sending them back when something is off.
  • Approve the monthly organization-wide credit-card expense reports.
  • Built the KPI, budget-versus-actual, pipeline and sales-forecast dashboards, with year-over-year and month-over-month views for project managers and business advisors.
  • Run the quarterly state and federal client impact surveys: scheduling interviews with business advisors, pulling the project reports and talking points, and sitting in on the interviews themselves.
  • Help manufacturers report their impact accurately, and use those interviews to introduce the grants and services they may need next.
  • Took over marketing in May 2025 when the marketing manager left: promotion for events and trainings, cut sheets, social posts, e-blasts, the WordPress site, SEO reporting, and the review of open rates and registrations.
  • Selected Conga for proposals, set it up and trained the staff who use it, which took the manual work and the errors out of the proposal process.
  • Conduct NIST 800-171 and CMMC 2.0 gap analyses for regional manufacturers, and report the findings.
  • Ran NEPIRC’s NIST Supplier Scouting work: industry trend data, and matching Pennsylvania manufacturers with domestic suppliers.
  • Write the grant narratives and the closeout reports, and maintain the CRM bridge between NEPIRC and Pennsylvania DCED.
  • Run Manufacturing Day, NEPIRC’s largest event at more than 300 attendees and 100 exhibitors, and NEPIRC’s Advanced Technology and AI Summit, including exhibitor sales for both.
  • Launched and host the Manufacturing Matters podcast, and appear on live television and radio on manufacturing and AI on the factory floor.

NEPIRC · Northeastern Pennsylvania Industrial Resource Center

Manager of Information Systems and Innovation and Technology Lab Coordinator

July 2017 – November 2021

  • Moved the organization off SalesLogix and onto Salesforce: design, build, customization, rollout and staff training.
  • Designed and stood up NEPIRC’s Innovation and Technology Lab.
  • Wrote and taught a three-day SOLIDWORKS Basics course for manufacturers who needed an introductory step before Essentials.
  • Wrote the remote-work security and operating standards that more than 1,800 Pennsylvania companies used during COVID-19, work the International Economic Development Council recognized at the national level.

NEPIRC · Northeastern Pennsylvania Industrial Resource Center

Manager of Information Systems

July 2015 – July 2017

  • Oversaw NEPIRC’s IT and cybersecurity, including system administration, and designed and built the NEPIRC website on WordPress.
  • Owned the federal and state quarterly reporting: economic impact metrics, grant narratives, and custom reports for lobbying.
  • Served on the KC3D advisory board for the rollout of the Keystone College 3D Lab.

Cleverfish · Pennsylvania

Director of Networking

June 2013 – July 2015

  • Led the networking practice: billable KPIs for the team, and project management across every implementation.
  • Scoped, budgeted and assigned the work according to each engineer’s capability and workload.
  • Led the technical interview process for new engineers.
  • Took on the higher-complexity projects, including the cybersecurity hardening and controls for a regional credit union.

Cleverfish · Pennsylvania

Director of VoIP Integration

April 2012 – June 2013

  • Owned every VoIP solution the company sold: coding, configuration, implementation, training and ongoing support.

Cleverfish · Pennsylvania

Network Engineer

May 2011 – April 2012

  • Handled the engineering across client networks and servers: Cisco ASA routers and switches, VPN profiles, SQL and PostgreSQL databases, and Microsoft system administration.

Geisinger · Scranton, Pennsylvania

Systems Analyst

March 2010 – April 2011

  • Configured, customized and taught Epic EMR through the Scranton CMC acquisition.

On my own time

  • Manage the digital signage that local bars and pubs run their menus and events on.
  • Run local AI models and agentic workflows on a Proxmox host, and built a Linux app that tracks token usage across AI providers through their APIs.
  • Self-host the databases behind my own private file and photo storage.
  • Publish Linux tools on GitHub: laptop TDP and lighting control in the spirit of G-Helper, and a custom Quickshell bar.

02 / Work

Shipped beside the day job.

Products and tools with a public home. The live line on an open-source card is read from GitHub.

03 / Practice

What the seat actually uses.

CRM and reporting

Salesforce (admin, custom objects, reports, dashboards, Apex) · Crystal Reports · MEIS · ExecutivePulse · DCED reporting

Finance and expense

Expense and mileage review · KPI and variance reporting

Security and compliance

NIST 800-171 / CMMC 2.0 · Azure AD · Exchange · Purview · SAML SSO

Marketing and web

WordPress administration and design · SEO reporting · Marketing analytics

Events and training

Event and exhibitor sales · Client surveys · Training delivery

Networking and systems

DNS · Routing · VLANs · Firewalls · VPN · Linux · Microsoft system administration

AI and automation

Local AI models · Agentic workflows · AI provider APIs

Applications

Microsoft Office (Word, Excel, PowerPoint) · Advanced Excel

04 / Credentials

Certificates, school, and the one public list.

Certifications

  • Salesforce Administrator
  • Certified Ethical Hacker (CEH)
  • CCNA
  • Cisco SMBE
  • CompTIA Network+
  • SOLIDWORKS Associate
  • Janek Performance Group Critical Selling Skills

Education

  • 2005 – 2007 New Horizons Computer Learning Centers Network and System Administration
  • 2000 – 2004 Bishop Hoban High School

Recognition

  • Northeastern Pennsylvania Business Journal, Top 20 Under 40 (2020)

Contact

The direct line.

(570) 899-4664github.com/randallyashramzal.net

References available on request.